Frequently Asked Questions
Everything you need to know about your Dora Larsen order.
How do I find my perfect fit?
We provide a comprehensive size guide on each product page. Our collections are designed to fit true to size, but if you are between sizes, we recommend checking the specific measurements for that style or contacting our fit experts.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene seals intact.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location. Please note that international orders may be subject to local import duties and taxes.
How should I care for my Dora Larsen pieces?
To preserve the delicate lace and vibrant colors, we recommend hand washing your lingerie in cool water with a gentle detergent. Always air dry and avoid tumble drying.
Can I change or cancel my order after it's been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the packing stage, we are unable to cancel or amend it.
Are your materials sustainably sourced?
Sustainability is at our core. We use recycled lace, organic cotton linings, and responsible manufacturing processes to ensure our impact on the planet is as beautiful as our designs.